Shay Lane Medical Centre

Doctors are excellent. However, the administrative staff desperately need training in customer service and interpersonal communication. Dr. Barnes prescribed me a week's course of antibiotics and..

I perused the reviews and found them quite puzzling! It appears there are 2 GP practices operating from this location. I'm guessing 1 is exceptional (receiving top-tier ratings) while the other..

If zero-star ratings were possible, this review would have them. The front desk staff at Dr. Patel's practice are incredibly discourteous, distant, and completely useless. I've never encountered..

I'm genuinely puzzled by the critical feedback about this medical practice. Our family has been patients at Shay Lane for many years and have consistently experienced outstanding care from Dr Patel,..

Absolutely useless, holding up my family's crucial medical documentation for more than four weeks, which has completely stalled our insurance processing. They swiftly collected their fees upfront,..

The front desk staff are incredibly unwelcoming, mirroring Dr. Patel's demeanor. They force patients to endure lengthy waits without providing any means to signal for assistance, and they display..

I've discovered this service to be incredibly beneficial and well-conducted. Similar to numerous NHS departments, they are operating under significant strain. From my perspective, every staff member..

I've consistently found it simple to schedule timely appointments, and the physicians provide excellent medical attention.

I'm currently studying at university and have temporarily registered at this clinic while back for the summer. Dr Taylor Barnard and the entire medical practice were absolutely fantastic - I wasn't..

Dr. Bernard Taylor promptly attended to me, and the front desk personnel were extremely friendly and welcoming.

Every time I call Dr Patel's office, the telephone is promptly and courteously picked up. The medical staff and administrative team consistently demonstrate professionalism and helpfulness in their..

Dr. Patel is an absolute embarrassment to the medical field. It's unconscionable that he would dismiss a long-standing patient who has been with his practice for six decades, especially after she..

Scheduling a medical appointment here is a nightmare. I wasted nearly an hour waiting on the phone, only to be coldly dismissed by an unfeeling receptionist who instructed me to try calling back the..

Medical practices can be hit or miss, and I consistently experience significant stress when dealing with my local GP surgery. The telephone staff often come across as unsympathetic and dismissive...

Exceptional medical professionals who provided invaluable support during a critical moment

Dr Haslam was exceptional. Provided comprehensive care for my mother's complex health concerns and demonstrated remarkable attention to detail. Expertly communicated each medical condition and..

I am overwhelmed with gratitude for the exceptional kindness and empathy shown by the medical professionals and administrative team at this healthcare facility while caring for my elderly mother...

The front desk personnel are utterly insufferable and blatantly dishonest, as my wife and I can personally attest. In my wife's situation, they were so callous that they brought her to tears. The..

I've been a patient at this medical practice for three decades. Dr Patel's keen diagnostic skills identified an uncommon medical issue in my father that was potentially life-saving. Similarly, his..

An excellent training facility, truly top-tier among similar venues in the northwestern region.