Woodlands Medical Practice
Jonathan K. one year ago • From Google
Average
Rude manager ruins patient's healthcare experience
I interacted with Fiona, the Irish practice manager, and was taken aback by her incredibly unprofessional demeanor. She consistently talked over me, interrupting with an aggressive and confrontational attitude that is completely inappropriate for someone in a customer service leadership role. Her communication style was far from what you'd expect from a manager. During my hospital stay in August, I gained insights into the staff's perspectives about work and the NHS. I genuinely respect and understand their challenging workload and limited resources. I'm dealing with a chronic back injury that causes me constant pain and significantly impacts my daily life. I've discussed this extensively with Dr. Chishti and Fiona, and have reached out to various surgeons and hospitals via email and written correspondence. After receiving a disheartening letter from a back surgeon, Fiona flatly stated I couldn't obtain a second opinion. Absolutely unacceptable! Now, I'm forced to escalate this matter, potentially involving my local MP, the Ministry of Defence, and the Armed Forces Minister - given that I was medically discharged after proudly serving my country. The sole bright spot at this practice is Rachel (and previously Elamine). Rachel demonstrates genuine empathy, friendliness, and goes above and beyond to help. If everyone approached their work with her compassion, the world would be a much better place! Rant complete - over to the next person!
Terrible service with incredibly discourteous front desk staff! One particular elderly woman was especially condescending when I brought my child in after a minor incident to check if additional..
Woodlands Medical Practice
David L.
My partner and children use this practice, and it's absolutely appalling how discourteous and unpleasant the staff are. My son needed his first set of injections weeks ago, and when we called, they..
Woodlands Medical Practice
Jason K.
The Care Quality Commission has awarded this medical practice their highest rating, and I completely concur. Dr Chishti and the reception staff are exceptional, highly competent, and remarkably..
Woodlands Medical Practice
Kesh S.
The medical practice here is exceptional, consistently demonstrating outstanding commitment to patient care and going above and beyond expectations.
Woodlands Medical Practice
Dennis N.
A fundamental expectation for a medical practice is maintaining a functional telephone system. They're failing miserably at this basic task. For three consecutive days, I've been unable to reach..
Woodlands Medical Practice
Stevie W.
Reception team completely incompetent, they just gawk blankly as if paralyzed, seemingly expecting you'll meekly accept a sudden cancellation with zero alternative options. Steer clear.
Woodlands Medical Practice
Nessin B.
STEER CLEAR OF THIS CLINIC! The front desk staff are completely unhelpful, creating tasks that go nowhere and receive no follow-up. Completely disoriented, I received zero support as a patient. They..
Woodlands Medical Practice
Hina S.
My interactions with this healthcare provider have been exceptional so far. Every appointment has been seamless, and the doctors consistently follow up by calling to discuss my blood test outcomes...
Woodlands Medical Practice
Mitala M.
Utterly appalling medical facility. Hands down the most incompetent clinic in Manchester. Attempting to schedule an appointment with a female physician is a nightmare - you're looking at months of..
Woodlands Medical Practice
W N.
Exceptional assistance from a highly competent group. Grateful for their support.
Woodlands Medical Practice
Sarah R.
Warm and welcoming neighborhood medical practice
Woodlands Medical Practice
Jackie T.
Attempted to obtain contact information for a professional I was referred to, but was denied access. As a result, I'm unable to retrieve any information about the consultation since my primary care..
Woodlands Medical Practice
Muhammad A.
Top-notch physicians and welcoming personnel
Woodlands Medical Practice
Sandra F.
The staff consistently demonstrate a strong commitment to patient care, offering either in-person medical appointments or telehealth consultations when needed.
Woodlands Medical Practice
Zari S.
Extremely pleased with this product - it truly meets all my expectations and I'm completely happy with my purchase.
Woodlands Medical Practice
Mickey N.
I recently visited this medical facility for an ultrasound and was struck by the staff's professional demeanor. However, when I approached the reception desk and mentioned my ultrasound appointment,..
Woodlands Medical Practice
zahda s.
The medical professional took their time and made me feel comfortable. The doctor was pleasant, and the front desk personnel were exceptionally welcoming and warm.
Woodlands Medical Practice
Maya P.
Terrible personnel and incompetent leadership, with endless wait times on the phone and for appointments. Absolutely avoid this medical practice - it's appalling, revolting, and unhygienic.
Woodlands Medical Practice
Alex L.
Since relocating to this neighborhood last year, my partner and I have discovered Woodlands medical practice to be a delightful improvement over our previous healthcare provider. The reception staff..
Woodlands Medical Practice
Dave D.
This medical practice was once exceptional, but has drastically deteriorated in recent times. The reception staff are shockingly unprofessional and demonstrate a complete lack of compassion. Their..
Woodlands Medical Practice
Noémi S.