RL

Roxanne Lewis10 months ago

Rating

Poor

  • Appointment

    Average
  • Reception

    Poor
  • Cleanliness

    Poor
  • Care

    Average
  • Respect

    Average
  • Seen On Time

    Average

Rude nurse mars otherwise positive clinic visit

The front desk staff exhibited commendable courtesy and professionalism. However, my experience with the nurse, Stella, was deeply disappointing, especially considering the appointment was for my young child. Her failure to even greet or acknowledge my child created an unwelcoming atmosphere. Furthermore, Stella's lack of eye contact while addressing me, coupled with her overall demeanor, conveyed impatience, time constraints, and a complete absence of etiquette or bedside manner. Had this appointment been for myself rather than my child, I would have undoubtedly left and cancelled. It's disheartening to encounter a healthcare professional who seems to lack any passion or empathy for their chosen field.

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