TM

Talks M. one year ago • From Google

Rating

Bad

Rude nurse ruined my important medical appointment

I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful treatment. She consistently interrupted me and dismissed my concerns, which is completely unacceptable. When I confronted her about her unprofessional behavior, her apology was halfhearted and clearly insincere. I was shocked by the poor quality of this appointment, both in communication and approach. She attempted to dismiss my need for further blood tests by referencing results from two years ago, which is incredibly inappropriate, especially considering I'm a young woman dealing with ongoing health challenges. Healthcare professionals should ALWAYS prioritize listening to their patients, and her conduct was absolutely unacceptable. Her tendency to talk over me was not just rude, but potentially harmful. I am thoroughly disappointed and dissatisfied with this experience. The medical staff need to significantly improve their patient interaction skills and demonstrate genuine care and respect. This is not the standard of care I expect or deserve. 😒😡

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