City Road Medical Centre
Talks M. one year ago • From Google
Bad
Rude nurse ruined my important medical appointment
I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful treatment. She consistently interrupted me and dismissed my concerns, which is completely unacceptable. When I confronted her about her unprofessional behavior, her apology was halfhearted and clearly insincere. I was shocked by the poor quality of this appointment, both in communication and approach. She attempted to dismiss my need for further blood tests by referencing results from two years ago, which is incredibly inappropriate, especially considering I'm a young woman dealing with ongoing health challenges. Healthcare professionals should ALWAYS prioritize listening to their patients, and her conduct was absolutely unacceptable. Her tendency to talk over me was not just rude, but potentially harmful. I am thoroughly disappointed and dissatisfied with this experience. The medical staff need to significantly improve their patient interaction skills and demonstrate genuine care and respect. This is not the standard of care I expect or deserve. 😒😡
Dr. Rayaz stands out as an exceptional healthcare professional. Her compassionate approach, comprehensive care, deep medical expertise, and empathetic demeanor make her an outstanding physician.
City Road Medical Centre
Amrik S.
Top-notch general practitioner, couldn't ask for better medical care.
City Road Medical Centre
Alysha P.
I visited the clinic for my child's vaccination appointment, and the entire team was incredibly warm and hospitable. They went out of their way to ensure I felt comfortable and at ease during our..
City Road Medical Centre
Fateha A.
Dr. Riaz has been exceptional in her care and approach. She demonstrates remarkable compassion, attentiveness, and a high level of professionalism. Her ability to truly listen and address patient..
City Road Medical Centre
Jagjit K.
My general practitioner is absolutely fantastic. I'm incredibly delighted.
City Road Medical Centre
TALKS M.
I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful..
City Road Medical Centre
Kenny W.
STEER CLEAR! Complete waste of time and INCORRECT diagnosis. TERRIBLE encounter! The consultation felt hurried and concluded with an ENTIRELY INACCURATE diagnosis. I was forced to seek out..
City Road Medical Centre
Hadi Z.
Absolutely terrible general practitioner in Birmingham. The physician, Ahmed Mahmoud, who wears glasses and has an Arabic accent, displayed unacceptable behavior by being extremely hostile and loud..
City Road Medical Centre
Jae R.
Truly, this medical practice stands out as the top choice in the region. The front desk staff member is incredibly kind and compassionate. Dr. Mahmood is simply exceptional. I had completely given..
City Road Medical Centre
Facebook U.
Dr. Shabir displays a complete lack of empathy and compassion. He appears totally disinterested in his patients' concerns and provides zero attentive care. If I could rate lower than zero stars, I..
City Road Medical Centre
Aaron P.
Disrespectful and uncooperative front desk personnel. Redirected me to 111 when I required medication, needlessly burdening NHS resources. Completely unacceptable medical practice that, like many..
City Road Medical Centre
Khadija P.
I absolutely cannot suggest this surgery to anyone whatsoever! My father, who is 81 years old, has been a patient at this practice for over 15 years. Everything was perfectly fine when Dr. Abrol was..
City Road Medical Centre
Ehigiator E.
Top-notch care once again, with the physician consistently demonstrating a warm demeanor and providing comprehensive attention during the consultation and necessary medical procedures.
City Road Medical Centre
Subz A.
My visits to City Road Medical consistently exceed expectations. Today's consultation with Dr Rayaz was truly exceptional, representing the most outstanding medical interaction I've ever..
City Road Medical Centre
Odunola E.
I've been aware of the challenges people face when trying to schedule appointments at various general practitioner clinics, but that hasn't been my experience with this particular GP. Each visit..
City Road Medical Centre
dorge c.
Based on the reviews I've encountered, this establishment appears problematic. They demonstrate a lack of genuine concern for people and are overly quick to adopt a defensive stance. The front desk..
City Road Medical Centre
Khaled A.
Courteous front desk staff and a welcoming professional environment.
City Road Medical Centre
m K.
The medical practice meets basic standards but falls short of being outstanding. Physicians are present, yet patients frequently encounter wait times ranging from half an hour to a full hour, though..
City Road Medical Centre
harry n.
Approach this medical practice with care. Typically, I avoid posting critical feedback, and I recognize the financial constraints and overwhelming challenges faced by the NHS, with most staff..
City Road Medical Centre
M&M M.
My encounter with this general practice medical centre has been nothing short of a nightmare. A full month has passed, and they continue to stall my registration approval. Each time I reach out, the..
City Road Medical Centre
Lawand M.