City Road Medical Centre
Talks M. one year ago • From Google
Bad
Rude nurse ruined my important medical appointment
I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful treatment. She consistently interrupted me and dismissed my concerns, which is completely unacceptable. When I confronted her about her unprofessional behavior, her apology was halfhearted and clearly insincere. I was shocked by the poor quality of this appointment, both in communication and approach. She attempted to dismiss my need for further blood tests by referencing results from two years ago, which is incredibly inappropriate, especially considering I'm a young woman dealing with ongoing health challenges. Healthcare professionals should ALWAYS prioritize listening to their patients, and her conduct was absolutely unacceptable. Her tendency to talk over me was not just rude, but potentially harmful. I am thoroughly disappointed and dissatisfied with this experience. The medical staff need to significantly improve their patient interaction skills and demonstrate genuine care and respect. This is not the standard of care I expect or deserve. 😒😡
Dr. Rayaz stands out as the top physician at City Road Medical Centre, comparable to the excellent Dr. Abrol. My sincere appreciation to this doctor.
City Road Medical Centre
bahareh m.
Heartfelt gratitude to Asia for her exceptional assistance and thoughtful approach.
City Road Medical Centre
Amrik S.
Outstanding general practitioner
City Road Medical Centre
Santosh k.
This medical center is absolutely top-notch, with an incredibly compassionate team. Their ability to provide immediate consultations for pediatric patients is a huge blessing. I'm truly grateful to..
City Road Medical Centre
Issir H.
Dr rayaz is absolutely fantastic, I cannot recommend them highly enough!
City Road Medical Centre
stella m.
The front desk staff displays an appalling lack of empathy. She dismissed me for cancelling three appointments, seemingly indifferent to my circumstances. Despite undergoing two significant surgical..
City Road Medical Centre
Mamta A.
My interactions with city road medical center have consistently been excellent. From scheduling appointments to the exceptional care provided by the physicians, everything is top-notch. I can..
City Road Medical Centre
Manjinder K.
Dr. Rayaz is an exceptional general practitioner who provides outstanding care. I feel truly fortunate to have her as my healthcare provider and always leave appointments feeling well-supported and..
City Road Medical Centre
Jay Z.
Desperately want to award zero rating. Previously satisfactory. However, the young female at the front desk displays appalling attitude. They've erroneously deactivated my account, and despite a..
City Road Medical Centre
Dom___ D.
I've been a patient at this medical practice for more than five years, and their scheduling is abysmal. They consistently claim they can book you an appointment in a week, but in reality, you're..
City Road Medical Centre
Omotayo o.
My initial consultation with this physician was reassuring. She demonstrated a high level of professionalism, thoroughly explaining potential reasons for my medical condition and committing to..
City Road Medical Centre
Ifeanyi O.
The transaction went off without a hitch, everything proceeded seamlessly and without any complications. The process was straightforward and hassle-free, meeting all my expectations for a quick and..
City Road Medical Centre
TALKS M.
I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful..
City Road Medical Centre
Arlina N.
The front desk staff display an incredibly off-putting attitude. They come across as completely self-important and unwelcoming. Their demeanor makes you feel distinctly unwelcome and uncomfortable..
City Road Medical Centre
Dilrj K.
Exceptional team and service. Strongly advised to visit.
City Road Medical Centre
Mizz M.
Nafeesa demonstrated exceptional support, showing genuine empathy and understanding while guiding me through patient access and authentication applications. Her calm demeanor and attentive approach..
City Road Medical Centre
Fateha A.
Dr. Riaz has been exceptional in her care and approach. She demonstrates remarkable compassion, attentiveness, and a high level of professionalism. Her ability to truly listen and address patient..
City Road Medical Centre
Shagufta S.
Dr. Rayaz has been an incredible physician for my family. He is such a compassionate and kind doctor, and I am immensely grateful to the medical practice for providing exceptional care to my aging..
City Road Medical Centre
Aaron P.
Disrespectful and uncooperative front desk personnel. Redirected me to 111 when I required medication, needlessly burdening NHS resources. Completely unacceptable medical practice that, like many..
City Road Medical Centre
Khaled A.
Courteous front desk staff and a welcoming professional environment.
City Road Medical Centre
Farica A.