Park Lane Practice

Absolutely zero stars would be more appropriate. I strongly advise residents of SN1, SN2, or those near Park Lane GP to steer clear of this practice, especially if you have children. Avoid..

1 star reluctantly awarded, as the medical facility's staff demonstrate deeply problematic racial biases, even among those with immigrant origins. When patients request language interpretation..

Upon relocating to this area, I became a patient at this medical practice a short while back, and they've been absolutely superb. The registration process was incredibly smooth and straightforward...

Completely dysfunctional customer service. I spent ages trying to reach someone on the phone, and when I finally got through, they immediately disconnected the call without even acknowledging me.

One star feels generous... Utterly useless, I endured a two-month wait for someone at the practice to even glance at a straightforward two-paragraph letter from Southmead's Immunology department,..

Absolutely useless and the most incompetent medical facility - they're completely unreliable when you actually require their assistance!

The medical practice is absolutely dreadful, and I've been a long-standing patient experiencing the worst service ever. Whenever I attempt to schedule an appointment, I'm constantly redirected to..

Submitted my prescription renewal over a week back, but it never reached the pharmacy. I contacted the medical practice, expecting a callback that never came. Upon calling again, I was informed that..

I'm awarding the lowest possible rating because a zero-star option doesn't exist... I'm utterly let down and frustrated.

If I could give zero stars, I would. Forced to reluctantly award a single, undeserved star. Getting an appointment here seems impossible, and the front desk staff offer zero meaningful..

Terrible experience with this medical practice. I initially thought it might be a one-off issue, but two weeks ago, my partner encountered the exact same problems. We're definitely switching our GP..

I visited the clinic today for my toddler's immunization shots with nurse Lindall, who displayed a complete lack of compassion. She administered the first vaccine in one arm, then moved to the..

During Chris and Elizabeth's leadership, the practice was exceptional. Currently, the quality of care is inconsistent and unpredictable. A specific staff member, who claims to be a nurse,..

I'm completely stuck trying to get an appointment. This morning I was number 27 when they opened at 8:30, and waiting for hours was impossible since I needed to go to work. I've been attempting to..

I reached out to the office near the end of the workweek, anticipating difficulty connecting with anyone. To my surprise, a helpful representative took my call. She attentively heard my concerns,..

The medical staff appears competent, but I've never had the opportunity to meet my physician face-to-face. I remain completely unfamiliar with their appearance or personal characteristics.

Wasted my time at this embarrassing establishment, cooling my heels for nearly 60 minutes just to get absolutely zilch in return.

Absolute disaster of a medical practice. It's baffling how this clinic continues to operate. Their staff are completely unprofessional and impossible to reach. Attempting to schedule an appointment..

I wished to rate this experience as a complete zero, but the system prevented me. Following an exhausting phone call exceeding an hour, I concluded that a written correspondence might expedite..

I approached this medical practice seeking registration and was initially informed that I could proceed, receiving a form to complete. Promptly, I filled out the paperwork and submitted it the same..