Newton Place Surgery

Poor service with my prescription repeatedly botched three times, and they refuse to take responsibility. Getting an appointment is impossible, forcing me to use walk-in clinics. The receptionist..

Scheduling an appointment here is incredibly challenging - despite my urgent medical needs, I was initially informed of a 3-4 week waiting period. The e-consult option proved marginally better, with..

Absolute garbage. Impossible to schedule a consultation at a convenient time. Phone calls consistently go unanswered. Their voicemail indicates they're closed, even during their supposed operating..

I'd rate this as potentially the finest medical practice I've encountered. Every team member was incredibly responsive to the health concerns I shared. My consultation happened quickly, I felt..

Absolutely worthless!!! They show zero effort to assist. There's always some excuse to make you feel bewildered and guilty for seeking medical consultation. The receptionists bombard you with an..

Incredible medical team navigating challenging circumstances. I'm truly fortunate to receive care at this practice, feeling completely supported on multiple levels. From the welcoming front desk..

Why claim you're shut down when you're actually operating???

I've raised concerns multiple times about the medication I'm being prescribed, which I cannot take, yet they've repeatedly issued the same tablets. Despite promising to make a change last time,..

It's frustrating that I'm unable to continue seeing the same mental health professional who has been treating me since 2014. She consistently returns to provide care, but how can I maintain our..

Abysmal reception staff performance on nearly every occasion. The E Consult system is completely ineffective, routinely redirecting patients to 111 for even the most minor health concerns.

This surgical practice is truly exceptional, with compassionate and attentive staff. We've been fortunate to have two home visits for our aging mother, and both physicians have been incredibly..

Extremely competent and polished in their approach

The medical team exhibits exceptional expertise and professionalism. Scheduling appointments has always been seamless for me. These physicians truly demonstrate top-tier professional competence.

Terrible digital consultation platform: navigating the system to secure a doctor's appointment requires strategic manipulation. Currently, the interface redirects patients to alternative services..

Up until now, my encounters with this service had been satisfactory or unremarkable. I had specifically cleared my morning schedule—at a newly commenced job, no less—to undergo a blood test for a..

Their handling of mental health is appalling. They pledged to contact my brother yesterday and failed to do so, which I find completely unacceptable. They urgently need to hire staff who comprehend..

I am writing today to express my extreme dissatisfaction with the manner in which the prescription staff communicates with patients! I initially contacted my pharmacy to request a repeat..

As much as I understand this might be a hectic medical practice, there is absolutely no justification for the receptionist's robotic, emotionless, and discourteous demeanor! I've just learned of my..

My appointment was with Simon Beckett and I could not be happier with the care I received. Simon was friendly, kind and patient and immediately put me at ease. He spent a great deal of time ensuring..

Truly outstanding service. The personnel are incredibly warm and supportive, displaying genuine compassion. The flexibility of both electronic consultations and telephone appointments has been..