DW

David W. one year ago • From Google

Rating

Bad

Rude reception staff ignored my communication needs

The reception staff, who are Black women, provide extremely poor service and show no respect towards deaf individuals. When I inquired about a British Sign Language interpreter, their response was completely unacceptable. They failed to demonstrate any consideration for deaf people's communication needs, forcing them to resort to writing on paper. Their lack of professionalism and empathy clearly indicates they are unqualified to work in a customer-facing role. This behavior is a clear example of discrimination against deaf people!!

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