Newsome Surgery

My elderly mother (85) had a fall at home. She was hurt, in pain and disorientated. She walked half a mile up a 1:3 hill to the surgery and was turned away by staff because she “didn’t have an..

Absolutely the most disappointing medical practice I've encountered, called to schedule and was informed the earliest possible consultation is two weeks from now...

The establishment is managed very poorly. The reception personnel frequently display rudeness, there is a lack of effective communication, and the appointment scheduling system operates at an..

Since the pandemic began, the front desk staff have become increasingly obstructive, seemingly intent on deterring patients from scheduling consultations. Despite the clinic now accepting in-person..

Absolutely zero stars would be too generous! This is hands-down the most terrible general practitioner's office I've encountered, with staff that lack basic professionalism! Despite having a..

Complete waste of time! We arrived and checked in for our appointment, yet we were never seen. As a result, our son has missed his initial vaccinations because of your ineptitude. Thank you, Newsome..

Because my taxi arrived behind schedule, I was 7 minutes past my appointed time for a blood test, and as a result, I was denied service, despite the fact that patients routinely wait over 10 minutes..

I have been associated with the Practice since 1985 and have experienced numerous positive interactions throughout my time here. Following Dr. Hamid's retirement, whom I recall from his early days..

I've been a patient at this practice for over a quarter-century, starting with Dr. Hamid and later transitioning to Dr. Paul Richardson, who has been absolutely exceptional. As someone dealing with..

A physician at this medical practice has abruptly discontinued critical pain management for a patient suffering from severe Myalgic Encephalomyelitis, leaving her in a dire condition. This careless..

I have been visiting this place since its establishment and have never encountered any disrespectful words. The staff here are truly wonderful.

I had an excellent consultation with Dr. Adan today, and he was incredibly attentive to the health issues I wanted to discuss. It had been quite a while since our last interaction, which was a phone..

The personnel at this establishment are truly exceptional! They demonstrate remarkable warmth and are incredibly supportive, with the front desk team being particularly delightful.

Attempted to contact the service twice via email seeking help, yet received absolutely no response. Despite being unwell, I'm now compelled to physically go in tomorrow morning to schedule my..

At least when we phone up now we know where we are in the call queue and no longer get cut off and have to call again and start the process again. Well done for putting this in place.

At first, I consulted a physician who was quite pleasant. She attentively listened to my worries and never made me feel hurried. I had been anxiously waiting for the results of my blood tests to..

Excellent Clinic Securing an appointment can be a challenge, but I find the online system to be quite straightforward and hassle-free. The reception team is consistently friendly and..

Despite being satisfied with the medical practice's service, I believe there's room for improvement regarding the timing. The current schedule leaves patients waiting outdoors, exposed to various..

Completely unworthy of any rating - the personnel are incredibly unhelpful, you can no longer schedule appointments directly at the medical center, and it's nearly impossible to reach anyone by..

Scheduling an appointment is challenging, and the reception staff lacks friendliness. It's extremely difficult to arrange a doctor's visit for my husband when he's feeling unwell.