JD

John D. 2 years ago • From Google

Rating

Bad

Rude Receptionist Blocked My Urgent Appointment

I attempted to schedule an appointment, but found myself 30th in line, necessitating a callback. Upon finally receiving a call, I requested a brief conversation with my GP to discuss my overdue appointment. The young receptionist was incredibly discourteous, uncooperative, and displayed a shockingly poor attitude. She flatly stated no appointments were available today and curtly suggested I contact 111. When I tried to explain my concern about the delayed appointment, she accusingly claimed I wasn't listening and insisted I speak to her supervisor. The staff at this reception desk are so unprofessional that they should be immediately terminated.

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