EE

Edtomandol E. 5 years ago • From Google

Rating

Bad

Rude Receptionist Botched My COVID Vaccine Booking

Negligence and incompetence - completely unacceptable service The medical practice was tasked with coordinating my COVID vaccinations. As an individual over 50, when the recommended interval between doses was reduced to 8 weeks, no one reached out to me. After 9 weeks of silence, I initiated contact. The receptionist was possibly the most discourteous, callous, and obstructive staff member one could encounter. The reality emerged that they had experienced a systemic breakdown and were no longer managing vaccination scheduling. What was their plan for informing patients who were anticipating notification? They proved incapable of securing a second vaccine dose within the NHS's 12-week window. Absolutely staggering.

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