SL

Sophie L. 3 years ago • From Google

Rating

Bad

Rude receptionist creates confusion with mysterious calls

I rang them this morning after noticing three missed calls from their office number. The receptionist who picked up was incredibly dismissive and unhelpful. As soon as I clarified that I wasn't registered with their medical practice, she quickly tried to end the conversation. I'm completely baffled about how they obtained my contact details and why they've been repeatedly calling me this morning. Her attitude was incredibly unprofessional - she essentially brushed me off the moment I explained I was located in Hull. This represents absolutely terrible customer service, and I'm left feeling frustrated and confused by the entire interaction.

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