SS

Sean S. 3 years ago • From Google

Rating

Bad

Rude Receptionist Denied My Asthma Pump

The receptionist's service was utterly appalling. She brazenly claimed I'm not asthmatic simply because I haven't had an inhaler prescribed since 2020, suggesting it was a childhood condition that no longer applies! How incredibly insulting! She flatly refused to help me, even as I desperately pleaded for assistance. I've been struggling with breathing difficulties for years, partly because I'm terrified of medical visits, and this experience perfectly illustrates why. Every single time I come here, I end up in a confrontation with a receptionist who seems to believe they're qualified to diagnose medical conditions. This surgery is shamefully unprofessional, displaying zero compassion or customer service from the moment the call was answered. The staff's attitude is completely unacceptable - if they can't treat patients with basic respect and kindness, they should find a different line of work!

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