LB

Larissa B. 2 years ago • From Google

Rating

Bad

Rude receptionist denies pregnant patient care

As a 35-week pregnant woman, I was in the process of transferring to a new GP. After submitting an online registration form, I received no response. Concerned, I decided to call the practice directly. To my dismay, I encountered an incredibly discourteous receptionist who bluntly informed me they weren't accepting new patients. What's particularly frustrating is that had I not taken the initiative to call, I would have remained unaware of my registration's rejection, as the online form had initially confirmed my submission. The entire experience was utterly disappointing and reflects poorly on their communication and patient care standards.

Other reviews for Rush Green Medical Centre (Dr Poolo & Dr Vinoth)