The Chesser Surgery
Prajwal T. one year ago • From Google
Bad
Rude receptionist destroys patient's hope for help
I encountered the most appalling service from this NHS provider. The receptionist was incredibly dismissive, refusing to listen to my concerns and repeatedly stating they don't handle my request. She continuously interrupted me, and when I raised my voice to be heard, she accused me of being rude and insisted I book an appointment. Upon requesting to book said appointment, she coldly informed me they don't book appointments for information and abruptly ended the call. My simple inquiry was to determine where I could obtain a hepatitis B vaccine if they didn't provide it. If a medical facility cannot even offer basic health information, what purpose does it serve? Honestly, patients would be better off using Google than visiting this clinic. These NHS staff constantly complain about low wages, but employees like this certainly don't merit any salary increase when they show such complete disinterest in performing their duties properly. I genuinely feel for the dedicated staff members who actually care about their work and maintain professional standards.
Soft-spoken, productive, amiable, supportive, compassionate.
The Chesser Surgery
Khristyne c.
I recently had to reach out to Dr Jahic on two separate occasions and received immediate, helpful guidance. The prescription was quickly dispatched to the pharmacy. I really appreciate the..
The Chesser Surgery
Dariusz D.
Signed up with this medical office recently and am departing already. Dr Ditri demonstrates zero patience and comes across as incredibly brusque. This establishment is completely unprofessional...
The Chesser Surgery
Theepan T.
Their communication is completely unreliable. I was expecting to get my test results from a procedure done a month earlier, and when I inquired, they claimed they couldn't locate them. This is an..
The Chesser Surgery
Arron A.
Welcoming and extremely supportive
The Chesser Surgery
Crissy C.
The front desk staff are brusque and discourteous, completely disregarding patient concerns. They mechanically recite scripted responses and practically yell as though everyone has hearing..
The Chesser Surgery
Joanne C.
Exceptional medical care. I've been a patient here for an extended period. I wholeheartedly endorse this practice to anyone seeking quality healthcare.
The Chesser Surgery
christine d.
During my initial appointment at the medical practice, I consulted with a nurse named Chris. She was incredibly kind and compassionate. Her warm demeanor and supportive approach instantly put me at..
The Chesser Surgery
Fun G.
I want to express my gratitude to this medical practice for their exceptional support throughout my journey. My physician is outstanding and truly attentive to patients' requirements. While I've..
The Chesser Surgery
Anzwara S.
The reception staff at this surgery are discourteous and unprofessional, displaying a condescending attitude towards patients and their families. They act as if they're above reproach and become..
The Chesser Surgery
Anonymouse
The team is wonderful Sheila the lead receptionist is absolutely amazing the other ladies are great Gemma Kim and Lucy are always willing to help. They currently have a new staff Jameka and she's..
The Chesser Surgery
Irvin I.
A conference was in session precisely when I was scheduled to arrive, despite reception assuring me the time was available! The staff demonstrated a complete absence of consideration. Being forced..
The Chesser Surgery
Rhumbathunder R.
Delightful medical procedure with top-notch care. The sole drawback is the lengthy wait times. If you want to avoid delays, consider private healthcare. I've been under the care of numerous..
The Chesser Surgery
Anonymouse
Get yourself out from this Surgery before you drop dead. They don't care about you. The worst management. Leave before it's too late.
The Chesser Surgery
Anna
Recently switched to this GP from my previous one as that one constantly annoyed me. Cbessed may not look the best from the outside but has a welcoming atmosphere inside and the staff are very..
The Chesser Surgery
samira k.
My child struggles with severe ADHD and autism. The medical professionals here are incredibly supportive and kind. The manager, in particular, stands out for their compassion. I've consistently..
The Chesser Surgery
soumya s.
Prompt medical care with swift communication and responsiveness from the general practitioner.
The Chesser Surgery
paul h.
Disappointing experience with poor communication. Getting an appointment requires constant prodding, and there's a noticeable lack of proactive customer care.
The Chesser Surgery
Paul T.
Arrived at the medical facility, approached the front desk to register, took a seat in the waiting area, and patiently waited until my name was called. Subsequently, I proceeded to meet with the..
The Chesser Surgery
peter r.
My wife recently attempted to contact her doctor's office regarding the results of a scan performed at St. Helier Hospital, which has been pending for weeks. Previously, Dr. Cockbain had reported a..
The Chesser Surgery
Val T.