FS

Firaz S. 10 months ago • From Google

Rating

Bad

Rude Receptionist Gazala Ignored My Concerns

If there were a zero-star rating, this place would earn it. The surgery is an absolute disaster, and the receptionist staff, particularly one named Gazala, behaves like a bouncer with an appalling attitude, treating patients with complete disrespect. Today, they demonstrated shocking negligence towards my mother's medical needs and flatly refused to assist in resolving a critical issue. The receptionist continuously talked over me, showing zero interest in my concerns. I ultimately forced her to acknowledge her fault, leaving her speechless. When she was clearly in the wrong, her colleague resorted to the typical dismissive tactic of repeatedly saying, "calm down, calm down." It was a blatant case of professional negligence, with the receptionist deliberately obstructing my attempts to ensure my mother received her essential medication.

Other reviews for The Ghafoor Family Practice