SK

Sima K. 2 years ago • From Google

Rating

Bad

Rude Receptionist Hung Up on Me

My interaction with the front desk personnel at this medical facility was extremely unsatisfactory. The receptionist abruptly terminated our phone call. Even though my physician specifically advised me to contact them a week prior to my prescription expiring, the front desk staff demands that I show up in person early in the day and endure a minimum one-hour wait to secure an appointment. This approach is needlessly cumbersome and aggravating. A more streamlined and considerate method for managing patient scheduling is urgently required.

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