PG

Penny G. one year ago • From Google

Rating

Bad

Rude receptionist ignores urgent medication query

The front desk staff's treatment of my mother was utterly appalling. She had made countless attempts to reach them by phone over the course of nearly a week, all to no avail, regarding her medication concerns. Upon finally visiting in person, she was met with shocking disrespect. The receptionist's behavior was nothing short of disgraceful, offering no assistance whatsoever. My mother left the premises visibly distraught and distressed, her asthma symptoms beginning to worsen due to the upsetting encounter. The entire experience was deeply troubling and left me feeling completely outraged at the lack of professionalism and basic human decency displayed.

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