Cardiff Bay Surgery

Absolutely terrible. Not even worth the effort to elaborate on their complete incompetence.

Attempted to set up prescription home delivery, but both Lloyds and Hey pharmacy couldn't locate any information about this medical practice—completely unsatisfactory. Just as challenging as..

This medical facility demands serious scrutiny or immediate closure! The receptionist displays an appalling attitude and lacks the competence to distinguish genuine medical emergencies. The doctor's..

🚨🚨🚨🚨I strongly advise everyone to switch their healthcare provider, as these medical professionals are absolutely terrible. Patient well-being seems to be the last thing on their mind, with..

We found Doctor Naseem's swift and comforting assistance to be truly exceptional. Our expectations were exceeded by the level of care and support provided. His professional demeanor and..

I've been receiving care at this medical practice for quite some time, and both Dr. Alauddin and Dr. Amara are truly exceptional healthcare professionals. The reception staff are incredibly..

I brought my young daughter to the clinic with a severe fever, but they were completely unhelpful about scheduling an appointment. I was forced to go to the emergency room twice because I knew if I..

Unhelpful and subpar customer support.

Exceptional care provided by Dr. Naseem today - truly a rare and outstanding professional! Highly recommended physician who stands out from the rest. Deeply grateful for your incredible service ;)

I've encountered incredibly unprofessional behavior and complete unresponsiveness from the medical staff here. Despite my repeated attempts over the past month to secure a consultation, I've been..

Neela was absolutely fantastic to work with. She demonstrated exceptional flexibility when arranging my appointment and was incredibly supportive throughout the paperwork process for my private..

The employees at this place lack professionalism, consistently displaying discourteous attitudes. They schedule appointments weeks out and prevent direct communication with the general practitioner...

The staff at the front desk come across as intimidating and unfriendly, making me feel uncomfortable and unwelcome during my visit.

Absolutely terrible medical practice! Getting a consultation feels like waiting for a near-death experience! The front desk staff are shockingly discourteous, unhelpful, and completely ineffective...

Attempted to collect my medication and was informed it had mysteriously vanished, leaving me without my essential treatment. The situation is absolutely unacceptable.

The front desk staff consistently displays a dismissive attitude and acts as a gatekeeper to medical consultations based on their subjective assessment of illness severity. Despite feeling extremely..

Samina truly stands out as an exceptional medical receptionist. Her genuine kindness, professional efficiency, and empathetic approach transform every patient interaction into a positive encounter...

well i visited the medical clinic and scheduled an appointment for blood work, but they misplaced my slip, which should have been in their records. i believe they simply forgot. the staff is..

Doctor visits feel hurriedly conducted, which I can somewhat comprehend given their likely packed schedules, but the real problem lies with the front desk personnel. My interactions with them have..

The front desk staff has an incredibly unpleasant and unprofessional demeanor