GU

Gmail U. one year ago • From Google

Rating

Bad

Rude Receptionist Made My Morning Worse

The staff member manning the prescription phone line on 27/04/2025 at 11:30am demonstrated a serious lack of professional courtesy when dealing with patients. Her disrespectful attitude and sarcastic tone were completely inappropriate, especially when interacting with individuals who are unwell. Given the numerous complaints about similar unprofessional conduct, it appears management urgently needs to reassess their hiring practices and provide better training to ensure staff treat patients with the compassion and respect they deserve.

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