LL

L L. 8 years ago • From Google

Rating

Bad

Rude receptionist ruined my doctor signup

Utterly atrocious 'customer support' - and I use that term loosely - delivered by the most incompetent and dismissive blonde female receptionist imaginable. Previously, I had registered my identification with a far more competent staff member and collected paperwork to complete at home. Upon returning today with my completed documents, this contemptuous individual claimed she couldn't locate my records after a perfunctory 10-second search, brazenly suggesting I was fabricating my previous interaction. Her blatant refusal to conduct a thorough search, combined with her hostile and unprofessional demeanor, forced me - despite being unwell - to abandon my registration and seek alternative medical services. Her conduct is completely unacceptable, and she is fundamentally unsuited to her role. Her behavior is nothing short of shameful and reflects terribly on the entire organization.

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