NJ

Nicole J. 2 years ago • From Google

Rating

Bad

Rude receptionist ruined my entire clinic experience

There's a welcoming receptionist on staff, but the head of reception, who appears to be from another country, displays an extremely unpleasant demeanor. My mother had previously cautioned me about her personality before my visit, and I was sincerely hoping to avoid any direct interaction. Regrettably, when the kind receptionist needed to consult her on my behalf, she responded with complete disinterest and regarded me with a look of utter contempt. I previously enjoyed visiting this clinic, but following this uncomfortable encounter, I will definitely not be returning. I departed feeling deeply distressed by her unwillingness to help and her patronizing conduct. It's troubling to recognize that other patients have shared comparable grievances; clearly, her unprofessional behavior requires immediate attention and correction.

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