JH

Jackie H. one year ago • From Google

Rating

Bad

Rude receptionist ruined my entire customer experience

On 17.4.25 around 9:09am, I contacted the office and encountered a receptionist whose communication style was extremely discourteous. The staff member consistently interrupted me, demonstrating zero capacity to comprehend my message, and displayed a marked absence of professional communication skills and basic telephone manners. I strongly urge the team to cultivate greater professional sensitivity, emotional understanding, and attentive listening. It's crucial to recognize that illness can affect anyone, and while staff may experience high call volumes and workplace pressures, such circumstances never justify an abrupt or dismissive approach to customer interaction.

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