MF

Mick F. one year ago • From Google

Rating

Bad

Rude receptionist ruined my health call

Since I rarely visit medical professionals, I found myself in a predicament and decided to contact 111 for guidance. They assured me my doctor would return my call, but I inadvertently missed the incoming contact. When I attempted to reconnect with the practice, I was confronted by an extremely discourteous and hostile receptionist who accused me of attempting to manipulate my way into an expedited appointment. The fact that this medical facility permits their staff to address patients in such a degrading manner is absolutely unacceptable. I strongly advise anyone to steer clear of this establishment.

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