Brentwood Road Medical Centre (Dr Mark's Surgery)

Dr. Marks provides exceptional, comprehensive care and scheduling with his office is always smooth and hassle-free.

Securing an appointment at this medical practice is incredibly challenging, and while they appear overwhelmed, the receptionist's demeanor borders on outright discourteous. Given my intense medical..

Exceptional customer support.... C, you are absolutely outstanding as a receptionist, truly a gem of an employee xx

After my son underwent open heart surgery on June 29, I attempted to schedule a suture removal appointment with our GP. To my dismay, the receptionist was unhelpful and dismissive, rudely suggesting..

Terrible experience trying to book a doctor's appointment. Spent an excruciating hour in the queue with no success, still stuck on hold. The system is completely broken. Even if you manage to get..

Dr. Mark is an exceptional physician, and the front desk staff, particularly Carol, are absolutely top-notch 👍

Dr Marks is excellent, but the medical practice's infrastructure and administrative setup are severely lacking. Scheduling an appointment is extremely challenging, and attempting to contact..

I've been a patient at this medical practice for years, and I must point out that one receptionist, Francine specifically, consistently demonstrates a rude and condescending attitude, always..

Dr. Mark and his exceptional team provide an extraordinary level of compassionate patient care that truly stands out. I was impressed when Evan was able to secure a same-day appointment with..

My spouse and I have been Dr. Marks' patients throughout his entire medical career, and we've never experienced any issues with him or his team. The care we receive is unparalleled, and we feel..

The staff consistently provides me with excellent assistance whenever I require support.

An update*: My current doctor has investigated the issue and determined it was not scabies, but rather an iron deficiency (nearly anemia) and potential organ parasites, which are now being..

Waited for 55 minutes, first in line, only to be disconnected and forced to restart the process. My sole intention was to confirm my appointment details. Ultimately, I abandoned my attempt. Their..

I've been a patient at this medical practice for over 60 years, and they've consistently provided exceptional care. The staff is always welcoming, prioritizing patient safety, and Dr. Marks is an..

Dr. Marks is wonderful as a professional, but when his wife steps in to manage the front desk, her interpersonal approach leaves much to be desired. Her demeanor can come across as abrupt,..

Terrible encounter with this medical practice. My daughter's mother has been a patient here for over a year, and it's consistently the same issue. She came to this country seeking better..

Dr. Mark's surgical practice stands out for its exceptionally courteous staff. I confidently endorse their services to anyone seeking high-quality medical care.

A delightful medical practice staffed by caring professionals dedicated to your wellbeing. The team consistently demonstrates politeness and a willingness to help. Their approach is marked by..

The receptionist at this medical practice is absolutely appalling. They consistently ignore phone calls, become confrontational during interactions, and speak in a condescending manner reminiscent..

My partner and father-in-law have been long-standing patients at this surgery, consistently praising Dr. Marks. While I also find him to be excellent, the receptionist is significantly undermining..