JJ

Julie J. 5 years ago • From Google

Rating

Bad

Rude receptionist ruined my healthcare visit

If I could give this practice zero rating, I absolutely would. The only saving grace is the doctors, who are genuinely compassionate when you manage to connect with them. However, the receptionist I just interacted with is so appallingly unprofessional that I've been compelled to file an official complaint with NHS England. Her conduct is completely unacceptable in an environment serving individuals who are potentially fragile or unwell.

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