Glebe Road Surgery

I am thoroughly satisfied with the medical care offered by Glebe Road Surgery, and I'm particularly impressed with their recently enhanced digital platform, which significantly simplifies the..

The medical practice has implemented a peculiar AI scheduling platform that is completely dysfunctional. The automated system's questions bear no relevance to my specific medical needs... I strongly..

Previously, this medical practice was exceptional in managing appointments, with consistently excellent physicians. However, my recent experience with a receptionist has been deeply disappointing..

Despite the physicians being pleasant and supportive during consultations, I would recommend seeking an alternative medical practice due to the overwhelming challenges in scheduling and..

An absolute nightmare of a general practitioner who falls short in every aspect. Their communication is abysmal, they arbitrarily deny repeat prescription requests without valid explanation, and..

An absolute disaster of a general practitioner who falls short in every aspect—terrible communication, abysmal patient service, and a complete lack of compassionate healthcare delivery.

Wonderful medical professionals.

Extremely poor service. I waited for half an hour after scheduling an appointment for my 11-month-old child, and ultimately departed without consulting a doctor. The reception staff provided no..

Extremely satisfied with the quick service - secured a same-day consultation with a wonderful physician!

Exceptional surgical procedure and an outstanding medical team.

I received excellent phone assistance from the friendly front desk staff, who guided me through accessing the updated reservation platform. Making appointments is now significantly more streamlined..

Edit: response from the manager just confirms how disconnected this medical practice is. As a patient, I have a fundamental right to privacy. The receptionist was not seeking necessary information,..

The scheduling process is utterly absurd. I've experienced intense stress attempting to navigate their system. Enduring endless, repetitive recorded messages. The medical care is excellent, but only..

The medical practitioners at this general practice are compassionate and highly skilled. They've consistently provided excellent care for my entire family, and I deeply appreciate their..

The experience varies depending on the staff member - some are compassionate and helpful, while others can be abrupt and unhelpful.

Deeply disappointed. My partner has been receiving care at this facility for over four decades. Scheduling an urgent appointment has become an incredibly frustrating experience. Every attempt to..

I'm truly grateful to Emma for her swift email responses, and the team was incredibly efficient in scheduling my appointment. Fantastic work, team! Keep up the excellent service!

I tried out the updated system, and it performed admirably. There were a couple of initial queries to navigate, but the effort was ultimately worthwhile since I could schedule appointments..

The medical professionals at this facility continue to be exceptional, maintaining their high standard of care and compassion - they truly merit top marks! Regrettably, the recently implemented..

Scheduling a medical consultation for my ailing child has been an absolute nightmare. After considerable difficulty, I finally secured a phone consultation with the doctor. How can a proper medical..