Manor House Surgery
Barney B. 2 years ago • From Google
Great
Rude Receptionist Ruined My Long-Time Practice Visit
I've been a loyal patient at this medical office for a considerable time and have always received top-notch care until today. My interaction with the receptionist, Mel, was deeply disappointing. Her demeanor was hostile, dismissive, and belittling, making for an extremely uncomfortable encounter. It appears I'm not alone in my criticism of her unprofessional behavior. It might be in the practice's best interest to either provide her with additional customer service training or consider replacing her.
Excellent medical procedure with a wonderful, supportive team. The intake and assessment process ran smoothly and efficiently.
Manor House Surgery
david h.
My elderly father, approaching 87, struggles with a persistent skin condition requiring occasional medication, but recently experienced a severe flare-up necessitating medical attention. Instead of..
Manor House Surgery
Matt W.
Despite the frequent criticism surrounding the NHS, I'd like to highlight the exceptional efficiency and care demonstrated by this particular medical practice. Their communication is seamless, and..
Manor House Surgery
Katie S.
Excellent training facility - Glossop residents are fortunate to have Manor House at their disposal!
Manor House Surgery
james M.
If this organization weren't subsidized by public money, it would have collapsed long ago. It desperately requires a comprehensive restructuring. Their operational methods and protocols are..
Manor House Surgery
J R.
Speedy, effective, excellent. Ignore the complainers giving low ratings because they were inconvenienced by a brief wait or expected hand-holding through every step. Having experienced overpriced,..
Manor House Surgery
Mike B.
Front desk personnel were completely useless, and getting an appointment with a general practitioner was an absolute nightmare. You'd be better off waiting it out, as you'll likely recover or pass..
Manor House Surgery
Amy A.
Pam has graciously accommodated me with last-minute appointments to address contraceptive needs and women's health concerns. Her consistently supportive approach and expertise make her an invaluable..
Manor House Surgery
Eve C.
One physician and a single reception staff member showed any compassion during my son's Epilepsy diagnosis, which is why I'm giving a single star. Just like the previous patient, I'm being informed..
Manor House Surgery
Margaret O.
Feeling under the weather, I completed the medical intake questionnaire. Shortly after, I received a text message and subsequently a phone call from the front desk. Within just three hours, I was..
Manor House Surgery
Ali A.
This medical practice is outstanding. The front desk team is incredibly supportive, and the doctors are all extremely kind, managing significant professional challenges with remarkable skill. Every..
Manor House Surgery
Steve D.
After previously utilizing their online triage service, which worked reasonably well, I attended an in-person consultation for a straightforward blood test today. My appointment was scheduled for..
Manor House Surgery
Haley T.
Scheduling an appointment here is a nightmare. Every time I try to book, they claim they're completely full, and this has been the case for weeks. When you finally manage to call, they simply inform..
Manor House Surgery
Anonymouse
I recently went for a blood test and usually my veins do not behave and it takes ages to get the blood and several attempts. Not on this occasion though, Lucy took my blood first time with ease. ..
Manor House Surgery
Leah A.
I absolutely cannot recommend this medical practice to anyone! When I attempted to get my epipen re-prescribed, I was flatly refused and advised to simply avoid my allergy until a GP appointment..
Manor House Surgery
Stephen G.
Extremely unhelpful reception team, experiencing intense leg pain that prevented mobility, I was instructed to schedule an appointment and told the doctor wouldn't make a house call. Forced to..
Manor House Surgery
Nathaniel H.
Just yesterday, I completed an online surgery registration that was processed incredibly quickly - within two hours, I was fully registered, assessed, and scheduled for an appointment. The Practice..
Manor House Surgery
Srs t.
Swift and efficient handling of initial assessment paperwork
Manor House Surgery
Emily E.
The staff here represent the epitome of unprofessional and indifferent service. The receptionist was incredibly discourteous, dismissing me after claiming I was late for an appointment that I had..
Manor House Surgery
Madeleine T.
The front desk employees are deliberately unhelpful and obstructive. I hold the senior physicians responsible, as they enable such behavior from their staff. This medical practice appears solely..
Manor House Surgery
Johanna W.