BB

Barney B. 2 years ago • From Google

Rating

Great

Rude Receptionist Ruined My Long-Time Practice Visit

I've been a loyal patient at this medical office for a considerable time and have always received top-notch care until today. My interaction with the receptionist, Mel, was deeply disappointing. Her demeanor was hostile, dismissive, and belittling, making for an extremely uncomfortable encounter. It appears I'm not alone in my criticism of her unprofessional behavior. It might be in the practice's best interest to either provide her with additional customer service training or consider replacing her.

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