Green Practice
Valanca M. 2 years ago • From Google
Bad
Rude receptionist ruined my morning call
Wish I could give ZERO STARS. Today, attempting to schedule an appointment with Green Practice reception was a nightmare. The receptionist, speaking with an obviously fake accent, was incredibly discourteous. When I tried to book an appointment, she abruptly terminated the call, acting as if she couldn't hear me. Our interaction barely lasted three minutes, yet I was forced to wait 45 excruciating minutes only to have my call rudely disconnected. They desperately need to hire someone who understands basic customer service. This experience completely ruined my entire day. It's not just the receptionist who faces challenges in life; patients like myself are dealing with significant health concerns and simply want to book a treatment appointment. If an employee can't manage job responsibilities or handle work pressure, they should seriously consider resigning instead of causing unnecessary suffering to innocent people seeking medical help.
Be prepared to keep your mobile device within arm's reach at all times if you're anticipating a callback, as stepping away for even a moment—like helping your child use the restroom—could result in..
Green Practice
Alu S.
This service desperately requires a diverse workforce. Currently, there's a clique of women controlling the operations. The service quality is extremely subpar. Staff demonstrate zero compassion..
Green Practice
Numan A.
This GP practice is absolutely terrible. While the doctors like Dr. Singh are pleasant, the Asian practice manager's conduct is appalling. Her demeanor towards patients is deeply disrespectful and..
Green Practice
john S.
Spent nearly half a day queuing, with no end in sight. Eventually threw in the towel and headed to the emergency room. Absolutely pointless setup. Such an incredible waste of time - you could..
Green Practice
Krasimir P.
Terrible medical facility that completely fails to provide any meaningful healthcare. From the moment I walked in, everything felt disorganized and unprofessional. The staff seemed indifferent, the..
Green Practice
Stefan V.
I've found the most incredible general practitioner imaginable! Their compassion and warmth are unparalleled. When I arrived at the clinic around 10 in the morning, I was greeted with a delightful..
Green Practice
Geraldo G.
I spent 20 minutes waiting, and she failed to schedule my appointment. Their constant advice is to go to the hospital, despite my right to book a consultation with the GP. They've canceled my..
Green Practice
Roberta T.
My scheduled consultation has been abruptly terminated, with the clinic claiming I've been 'excessively scheduling appointments' recently. However, this is directly related to a persistent medical..
Green Practice
Monika S.
I suggest you take a closer look at your front desk staff's conduct. The receptionist displayed a distinctly unprofessional demeanor during my initial contact since relocating to Hounslow. She was..
Green Practice
R. D-K
As a manager k would expect her to lead by example. She is lacks empathy and compassion is only driven by targets and she make you feel you are a nuisance. She is a bad listener and very..
Green Practice
Random K.
Visited the clinic with a respiratory illness. Once again, my regular physician was unavailable. The nurse practitioner completely disregarded examining my lungs. He fumbled with the thermometer,..
Green Practice
Adam K.
This product is so terrible that it doesn't even deserve the bare minimum rating of one star. Absolute waste of time and money.
Green Practice
Anika A.
Seeking medical care at this practice could be fatal. Throughout the years, I've endured multiple horrific encounters. The incompetence begins with the receptionists, who are consistently rude and..
Green Practice
Slawomir M.
I endured a frustrating wait of more than a week for my appointment at Green Practice in Hounslow. My scheduled time was 10 AM, and I arrived early at 9:50. During the booking process, no one..
Green Practice
Sanmeet R.
They are absolutely terrible. My mother is unwell He insisted. Instructing me to administer. Paracetamol. 8 tablets daily 6 doses of ibuprofen per day And I attempted to explain that she isn't..
Green Practice
sam s.
My mother enrolled at this medical practice, and despite her intense joint discomfort, the administrative staff is completely unhelpful. They only communicate what suits them, showing no genuine..
Green Practice
Amina T.
Absolutely terrible experience. The female physician dismissed my concerns, implying I was unnecessarily frequent in my visits. She incorrectly assessed my medical condition, causing me to endure..
Green Practice
Carol Ferguson
I have various things wrong with me copd, high cholesterol etc I asked today if I could make a non urgent appointment to speak to a GP about about several things like the vibration in my right foot..
Green Practice
Ashling K.
These receptionists are absolutely unbearable, making this the most disappointing medical practice I've encountered. Their attitude is disgraceful, with staff members who seem to take pleasure in..
Green Practice
Sheethal 2.
Absolutely dreadful experience with Dr. Amin. Seems solely focused on rushing patients through without any genuine care or interest in understanding their concerns. Completely unprofessional and..
Green Practice
Sanam S.