Abbey Medical Centre
Velingson F. 3 years ago • From Google
Bad
Rude receptionist ruins an otherwise great medical experience
The medical staff are incredibly compassionate, but the receptionist is absolutely terrible. I've never encountered such an unprofessional front desk employee - an older woman who is incredibly harsh and disheartening. She treats patients with complete disrespect. Simply because I momentarily forgot my mask, she forced me to return home and retrieve one, despite being fully aware that I was unwell. Moreover, she had an entire box of masks but was heartlessly unwilling to offer me one. When I politely requested a mask from her supply, she responded in an extremely rude manner, claiming they were exclusively for her colleagues. This woman clearly lacks any understanding of basic human empathy and kindness.
Utterly terrible experience with Dr. Nirgude. The sole reason I continue to visit this practice is the lack of alternative options. Several of the front desk staff are downright malicious. I will..
Abbey Medical Centre
SG F.
I reached out initially with health worries and was assured I'd be directed to the hospital, but after three months, absolutely nothing happened. When I followed up to inquire about the status, I..
Abbey Medical Centre
Gregory A.
Dr. Thompson was incredibly attentive, taking the time to understand my concerns and provide compassionate guidance during our consultation.
Abbey Medical Centre
arriscado a.
The medical team is compassionate, and the personnel are excellent. There are no lengthy wait periods, and the facility is immaculate and well-managed. I'm perplexed by the negative feedback I've..
Abbey Medical Centre
Shanmuganathan M.
Dr. Oyegbata consistently demonstrates exceptional patient care, providing a top-notch surgical experience. The practice offers convenient scheduling and a welcoming team that makes patients feel..
Abbey Medical Centre
Jamie P.
New to the area and slightly anxious about joining this practice based on previous reviews. Compared to my London GP, it's remarkable that the reception team actually answers the phone promptly..
Abbey Medical Centre
Simon F.
Since April 2018, I've been receiving care at this medical facility for four years. The medical staff, including physicians and nursing personnel, consistently demonstrate exceptional..
Abbey Medical Centre
Andréanne T.
I experienced excellent consultations with the physician, both face-to-face and via phone calls. Scheduling a visit was convenient and straightforward whenever I required medical attention.
Abbey Medical Centre
Giuseppe S.
The physician demonstrates exceptional expertise and compassion, yet the front desk staff is a complete disappointment. The receptionist was incredibly discourteous during our phone conversation,..
Abbey Medical Centre
Ray R.
Absolutely appalling service, particularly from Mrs Nirgude and her daughter. During my previous medical issue involving left foot pain, I was initially referred to a Physiotherapist near Prospect..
Abbey Medical Centre
Adrian C.
I informed my general practitioner about my long-standing chronic cough, and her demeanor immediately turned dismissive and annoyed. She flatly stated she was unable to assist me. After persistent..
Abbey Medical Centre
kikaru77 k.
I signed up on the website early in December 2023 and received an email instructing me to bring identification for registration at the medical center. I followed the instructions, allowing staff to..
Abbey Medical Centre
Tasha S.
I reached out to schedule an initial consultation as a fresh patient requiring medication refill, and my interaction with the front desk staff was incredibly frustrating. The receptionist's demeanor..
Abbey Medical Centre
Lauren B.
Absolutely appalling front desk service. The person greeting visitors displayed an unprecedented level of discourtesy and unprofessional behavior. Their demeanor was shockingly unwelcoming and made..
Abbey Medical Centre
donna o.
Highly professional booking experience. The interpreter was diligent in ensuring clear communication about the plan and proactively sent a link for me to upload images of the situation for their..
Abbey Medical Centre
Kathryn A.
Compact medical clinic where the team is familiar with our family, ensuring a tailored and individualized experience. Appointments consistently adhere to schedule, and they're always ready to..
Abbey Medical Centre
Anette M.
I've been with this GP practice for years, and as a medical professional myself, I'm skeptical about their staff's qualifications. During a routine cervical test, the nurse couldn't even locate the..
Abbey Medical Centre
Cloud W.
Egotistical, Discourteous Practice Manager Being new to the area, we arrived early for our family's initial patient appointment. We were left waiting outside for a full 10 minutes and were only..
Abbey Medical Centre
Sario G.
I've encountered what might be the most subpar medical practice imaginable. Nearly all reception staff (save one) display an incredibly hostile and confrontational attitude towards patients,..
Abbey Medical Centre
Hamilton S.
My encounter at this medical facility was absolutely dreadful. As a new patient seeking help for my stress and anxiety issues (and genuinely struggling with my health for the first time), I was met..
Abbey Medical Centre
James S.