VF

Velingson F. 3 years ago • From Google

Rating

Bad

Rude receptionist ruins an otherwise great medical experience

The medical staff are incredibly compassionate, but the receptionist is absolutely terrible. I've never encountered such an unprofessional front desk employee - an older woman who is incredibly harsh and disheartening. She treats patients with complete disrespect. Simply because I momentarily forgot my mask, she forced me to return home and retrieve one, despite being fully aware that I was unwell. Moreover, she had an entire box of masks but was heartlessly unwilling to offer me one. When I politely requested a mask from her supply, she responded in an extremely rude manner, claiming they were exclusively for her colleagues. This woman clearly lacks any understanding of basic human empathy and kindness.

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