The Beacon Health Group (Danbury)

Directed to the website - it’s non-functional. Calling to schedule an appointment feels akin to playing the lottery, as it’s extremely unpredictable. My family has turned to a private online doctor,..

I am quite pleased with the assistance I obtained from the new online e-consult form. I've utilized it three times, and each time I received a prompt reply so far 🤞… Additionally, I've consistently..

I reached out to schedule an appointment after being involved in a car accident, as my insurance provider suggested. The representative who picked up the phone was indifferent and showed no..

Slow reaction times from the glacier, impolite personnel, and being directed to a malfunctioning website.

Their urgent appointment number is not that at all a separate number but just puts you in the usual queue and then you are told to fill in an e consult form, even thought a private hospital said..

I attempted to secure an appointment for the same day, only to discover that such slots were designated exclusively for patients requiring antibiotics. This raises a significant question: how can..

I'm experiencing significant challenges when attempting to schedule an appointment. The Danbury location doesn't offer in-person booking, and each time I attempt to complete their online request..

Hardly deserving of the title "Medical Practice," the process of securing a consultation here is utterly incomprehensible!!!!!

I consistently find their service valuable. While communication can occasionally be challenging, they still outperform other providers in terms of accessibility and support. There have been..

Spending twenty minutes on a call only to be directed to the online portal is incredibly frustrating. It feels as though this organization’s main function is some form of natural selection—if your..

Absolutely the most useless support team imaginable. Their sole response is to direct me online, but the website is completely non-functional. Calling them back is about as productive as installing..

Absolutely dreadful experience, with scheduling an appointment being a nightmarish challenge and communication feeling utterly impossible. The staff display zero compassion or understanding, and the..

It's important to recognize outstanding service. I was experiencing difficulties with the online consultation. I reached out to the medical practice and connected with Tracey, who was incredibly..

An absolute nightmare. Scheduling an appointment is futile, and their negligence and poor communication have resulted in numerous unresolved issues with zero accountability. The entire healthcare..

Obtaining responses from this practice feels like a daunting task. I was instructed to complete an econsult form, yet it appears to be perpetually unavailable whenever I attempt to access it...

Attempting to book through a digital platform that goes offline and restricts access to standard business hours is incredibly frustrating! Is this system going to start taking vacation days and..

I feel compelled to praise Dr. Ahmed following our phone consultation today. She was attentive to my concerns, discussed my health situation in detail, and provided encouraging recommendations along..

Absolutely subpar service. I attempted to schedule an urgent consultation on February 28th, and was only presented with an appointment slot on March 11th. The front desk staff was uncomfortable and..

Lisa, the paramedic, is truly exceptional. Throughout this year, I have needed several 'on the day care' appointments for my kids, and regardless of whether it’s a Monday morning or a Friday..

They have the potential to improve their concentration on patience.