DP

D P. 4 years ago • From Google

Rating

Excellent

Rude receptionist ruins excellent medical practice experience

I've been a patient at this practice for nearly four decades and have always appreciated the professionalism of receptionists like Lisa, Gail, and Julia. However, the new receptionist is a complete disappointment. Her attitude is incredibly unprofessional—she seems to think she's more important than she is, acting as if she's a doctor when she's clearly not. She needs to learn some basic courtesy and how to interact with patients respectfully. Her behavior is seriously damaging the reputation of this medical office.

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