AW

Amanda W. 3 years ago • From Google

Rating

Bad

Rude receptionist ruins first healthcare experience in uk

During my initial visit to a UK health centre, I encountered a middle-aged Indian receptionist positioned on the right side of the entrance who completely ruined the atmosphere. She was loudly berating a nurse or doctor in full view of patients, demonstrating a complete lack of professional communication skills. After abruptly ending a call with a patient, she proceeded to criticize them openly. The unfortunate woman seated nearby was forced to endure her unacceptable and offensive conduct.

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