DP

Donald P. 2 years ago • From Google

Rating

Bad

Rude receptionist ruins first medical centre impression

I opted to switch to a nearer healthcare facility and discovered Westbourne Medical Centre was accepting new patients. Upon entering, I approached the receptionist, who entirely disregarded my presence, continuing her current task. Once finished, she began conversing with a coworker, offering no acknowledgment to me or the other waiting individuals. A simple "I'll be right with you" or any form of basic courtesy would have been appreciated. This created an extremely poor initial impression, and I found myself questioning the professionalism of the entire staff based on this interaction. Consequently, I promptly departed without further engagement.

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