JB

Jemma B. 7 years ago • From Google

Rating

Bad

Rude Receptionist Ruins Great Doctors' Practice

It pains me to write this review because the physicians at this clinic have been consistently exceptional!! Regrettably, the front desk personnel are completely incompetent and ultimately render this medical practice unworkable. I've interacted multiple times with a staff member named Tracy, and each encounter leaves me feeling humiliated: she consistently makes me feel diminished because of my health issues. Recently, one of the doctors actually had to apologize on behalf of the entire practice for her unacceptable conduct... yet her unprofessional demeanor remains unchanged. Although I've been thoroughly impressed by the medical professionals, I've ultimately decided to transfer my medical records to another practice due to her appalling behavior. Completely unacceptable.

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