Willenhall Primary Care Centre
Marylyn G. one year ago • From Google
Bad
Rude receptionist ruins medical center emergency experience
I visited the dental clinic with my 6-year-old son and 14-year-old daughter and received satisfactory service during my appointment. However, an urgent toilet situation arose with my young son. The friendly receptionists directed us to the adjacent medical center. Upon arrival, I encountered a staff member named Anna at the reception who was extremely unhelpful. She sarcastically laughed and flatly refused to allow my desperate son to use the restroom, insisting the facilities were exclusively for their patients. Despite explaining the emergency and my son's urgent need, she dismissively suggested we return to the dentist's office, laughing with her colleague. I was bewildered by the presence of three unused toilets in the building and found it incomprehensible that they remained locked, especially for children. Anna's complete lack of compassion for a child in distress was appalling. Even my children were stunned by her behavior, with my daughter commenting on her rudeness. Maintaining composure in front of my kids while witnessing such unprofessional and heartless treatment was incredibly challenging. The entire situation was absolutely RIDICULOUS.
Professional blood drawing experience with welcoming front desk personnel and a skilled technician who completed the procedure swiftly and competently.
Willenhall Primary Care Centre
George N.
Takes an incredibly lengthy amount of time to pick up the phone when called.
Willenhall Primary Care Centre
Charley E.
Exceptional general practitioner who is highly attentive and accommodating, offering same-day consultations for pressing medical issues. When measured against other healthcare providers nationwide,..
Willenhall Primary Care Centre
Kazzie H.
I've been a patient at this medical practice for almost a dozen years, and I have absolutely no complaints. Jenny at the front desk is exceptional at addressing any inquiries my family and I might..
Willenhall Primary Care Centre
Mario S.
Satisfied with my visit. The front desk staff and medical professional were extremely courteous and supportive.
Willenhall Primary Care Centre
Marian P.
The dental hygienist rushed through my cleaning procedure in under three minutes, displaying minimal concern for my individual requirements or comfort.
Willenhall Primary Care Centre
Gaby S.
Encountered a challenge with my daughter's medication at the local pharmacy and medical center, but they went above and beyond by modifying her prescription during off-hours when they were typically..
Willenhall Primary Care Centre
Niall O.
Signed up with this medical practice recently, and from the start, it's been a frustrating experience. Initially, they claimed they never received my registration paperwork, forcing me to resubmit..
Willenhall Primary Care Centre
Marylyn G.
I visited the dental clinic with my 6-year-old son and 14-year-old daughter and received satisfactory service during my appointment. However, an urgent toilet situation arose with my young son. The..
Willenhall Primary Care Centre
mathias o.
Absolutely the most disappointing medical practice I've encountered. Their approach to patient care is completely inadequate - when you're suffering and require immediate attention, they offer..
Willenhall Primary Care Centre
Nikki A.
Throughout my decades-long relationship with this medical practice, I've witnessed numerous shifts - both in personnel and operational approaches. Despite the evolving landscape, the core commitment..
Willenhall Primary Care Centre
roman A.
Had to endure a lengthy wait before seeing the physician. The service felt disorganized and inconsiderate.
Willenhall Primary Care Centre
Dawn E.
Waited first in the queue for a solid 10 minutes starting at 4:30 pm, yet no one picked up the phone. Truly appreciate the lack of support when we were desperately seeking assistance for my father,..
Willenhall Primary Care Centre
Miss R.
This medical practice is completely unhelpful. The staff are discourteous and show zero concern for patient welfare. They're capable of leaving someone who calls in distressed waiting two weeks to..
Willenhall Primary Care Centre
Jay O.
Completely absurd. I spent nearly two hours on hold, only to be informed upon arrival that I needed to schedule an appointment via phone call - a frustrating and time-consuming process that left me..
Willenhall Primary Care Centre
Anna P.
The absolute worst general practitioner I've encountered. Completely unhelpful, extremely rude, and provides zero support whatsoever.
Willenhall Primary Care Centre
Sónia O.
This medical practice is subpar. They're constantly short-staffed and consistently refer patients elsewhere, especially for eye-related issues, despite being a general practice. The specialists they..
Willenhall Primary Care Centre
Hussein A.
Every time I try to contact them, they never answer the phone. Last Friday, I was left waiting on hold for three-quarters of an hour before ultimately giving up. This communication approach..
Willenhall Primary Care Centre
Andrew C.
Took my father, who has dementia, for a blood test but misplaced the necessary paperwork. Called the medical practice to request they fax a copy. The receptionist was unhelpful, appearing more..
Willenhall Primary Care Centre
Mikey A.
Every time my girlfriend calls this company, they pick up, say hello, and then immediately put her on hold. It's becoming absolutely ridiculous and feels like a complete waste of time.
Willenhall Primary Care Centre
Jessica R.