BJ

Bethany J. 2 years ago • From Google

Rating

Bad

Rude Receptionist Ruins Mother's Doctor Visit Experience

I am giving this establishment a one-star rating due to the unpleasant encounter I had with the receptionist. My two-year-old child was quite energetic and moving around, and despite my efforts to manage her, the receptionist's attitude was exceptionally rude. She essentially suggested that I should restrain my daughter to a chair. After waiting for 40 minutes, it’s only natural for a toddler to become restless; they should have some toys available for young children during such waits—perhaps through donations rather than expecting new purchases. The entire situation caused me significant distress, especially since I struggle with anxiety. Although I didn't catch the name of that particular staff member, it was an incredibly disheartening experience overall. However, on a positive note, I do rate the doctors five stars; they simply need to improve their reception service staff.

Other reviews for Beechwood Medical Centre