The Arch Medical Practice

A delightful facility with the charming and friendly personnel.

My experience with Arch Medical Practice has been nothing short of excellent. 1. Their online prescription renewal process is remarkably straightforward and user-friendly 2. Every phone interaction..

My overall experience has been somewhat mixed. Phone wait times can be lengthy (I've been 50th in the queue as early as 8:30am), but I've consistently managed to secure appointments, and the nurse..

Dependably supportive and flexible. Highly empathetic towards various health challenges and their impact on individuals' daily experiences. Offer a comprehensive array of treatments and approach..

Why are your online booking appointments consistently unavailable before 9 am most days? And when you try to reach customer service, you're stuck in a queue with over 20 people waiting ahead of you.

I signed up with this medical center some years ago and have consistently had positive interactions. It's an excellent general practice with a diverse selection of skilled physicians and nurses...

The customer support is commendable, yet they have an extremely narrow timeframe of 10-20 minutes in the morning during which their online contact form is accessible. Once that brief window closes,..

Dr Trevelyan from the Arch Medical Practice provided exceptional care for my friend who was experiencing a critical mental health issue. Her prompt and thoughtful approach involved directly reaching..

Exceptional customer support and an incredibly supportive staff at this establishment.

Hands down, this is the most exceptional general practice I've ever been part of. The front desk staff member (the blonde woman whose name escapes me) is consistently delightful. Dr Pugh is..

Dr. Davis stands out as an exceptional physician, but the front desk staff falls short of expectations. Getting through on the phone to schedule an appointment is incredibly challenging. If it..

I had a scheduled visit on July 8th at this clinic, and I'm utterly disappointed! The staff were incredibly discourteous. The receptionist seemed completely disinterested, fixated on her computer..

Every interaction with the general practitioners and administrative team has been delightful! Their consistently warm and friendly demeanor is truly commendable.

Every single time I attempt to schedule an appointment for myself or my relatives, they consistently claim everything is fully booked and tell me to call back tomorrow, which turns out to be the..

Scheduling a consultation proved to be an insurmountable challenge. Contrary to the assertions made previously, I have ultimately opted to seek medical care elsewhere.

My general practitioner is wonderful, but the front desk staff has reduced me to tears twice due to her extreme discourtesy and lack of support. I proactively phoned ahead to explain I would be..

Fantastic general practitioner - they're incredibly responsive and helpful whenever we require medical assistance, in stark contrast to my previous doctor near the university campus, who would..

I've been a patient at this clinic for more than half a year. Throughout my experience, the medical professionals and administrative team have consistently demonstrated empathy and a willingness to..

Absolutely not recommended! Completely unacceptable and a total waste of time and resources.

Steer clear of this general practice at all costs 1. They consistently reschedule appointments at their convenience. If a nurse is absent, they'll push your appointment back by up to three months...