GA

Gunawathy A. 5 years ago • From Google

Rating

Bad

Rude receptionist ruins patient's healthcare experience

I reached out to schedule an appointment for my friend earlier today. The receptionist's phone manner was abrasive and disrespectful. I'm baffled by their unprofessional approach and lack of basic courtesy. As healthcare providers, they should understand that we are patients seeking care, not targets for their irritating demeanor and aggressive communication. Their conduct is unacceptable - they seem to have forgotten the importance of compassionate service. I hope they realize that their behavior could one day be directed towards them. Thank goodness my regular doctor wasn't involved in this interaction!

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