Spring Hill Practice

Great!

Rating

Sharon B.
162
1

Sharon B. one year ago • From Google

Poor

Rude receptionist ruins potential medical experience

I was anticipating a call yesterday evening from Jaba, a receptionist who was incredibly discourteous. She claimed she had called, and when I explained that I never received the call, she became argumentative, stating "whether you received it or not is irrelevant, I called." Upon requesting to talk to a manager, she flatly refused, saying no manager was available, and continued to argue in a supremely dismissive manner. She insisted I bring in my sample, despite my samples having been with them for over three days. She claimed someone would call me this morning, so I informed my managers and kept my phone nearby. No call came. The front desk service was absolutely terrible. In contrast, the nurses and doctors were excellent.

Other reviews for Spring Hill Practice

RF

Rachel F.
one year ago

Kim demonstrated remarkable professionalism combined with genuine warmth and compassion. She streamlined the entire process, making it incredibly smooth and effortless. My sincere appreciation.

Spring Hill Practice
NB

Nazia B.
one year ago

The physician and Kim were incredibly welcoming and approachable. They explained everything clearly and helped me feel completely comfortable during my visit. I truly appreciate their kindness and..

Spring Hill Practice
AE

Andrew E.
one year ago

Extremely courteous and welcoming.

Spring Hill Practice
AB

Aamir B.
one year ago

I've been a patient at Spring Hill for several years, and they've consistently provided good service. Their appointments are typically punctual, and they offer swift assistance. The Accurx system..

Spring Hill Practice
DP

Diya P.
one year ago

Highly satisfactory interaction

Spring Hill Practice
AA

Anonymous A.
one year ago

The surgical team of Shiraz, Kim, Grant, Paula, and Dr. Angel is performing the procedure. Agnieszka engages in manipulative tactics and is unsuitable for a leadership role. The primary physician..

Spring Hill Practice
VM

Valentina M.
one year ago

Kim demonstrated exceptional courtesy and maintained a high standard of professionalism throughout our interaction.

Spring Hill Practice
ZC

zoe C.
one year ago

Struggling to find resolution with multiple healthcare providers, this medical issue is taking a serious toll on my mental well-being. I'm reluctant to elaborate publicly, but it's clear that..

Spring Hill Practice
SW

Stuart W.
one year ago

After some time since my initial 3-star review, I'm truly compelled to upgrade to a 5-star rating. I've gradually become comfortable with their Triage approach, which admittedly took me a bit to..

Spring Hill Practice
HJ

hannah j.
one year ago

Shiraz demonstrated exceptional compassion and understanding while administering my vaccinations. He was absolutely wonderful! The medical facility's new location is also impressively designed and..

Spring Hill Practice
AR

Aliyah R.
one year ago

I want to express my gratitude to Jemma, who demonstrated exceptional customer service when I needed assistance. She was incredibly thorough in addressing every single one of my inquiries and..

Spring Hill Practice
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NL N.
one year ago

I am deeply grateful to Dr. Churrain for their exceptional support, not only in addressing my medical concerns but also in guiding me through the necessary paperwork. Their approach is both..

Spring Hill Practice
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Zoe Z.
one year ago

Every visit to this medical practice is consistently outstanding. The service is top-notch, with immaculately maintained facilities and seamless operations. Kim, the senior healthcare assistant, is..

Spring Hill Practice
EO

Emmanuel O.
one year ago

This was absolutely fantastic! Much appreciation.

Spring Hill Practice
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Thais E.
one year ago

Scheduling an appointment was a breeze. The clinic has an attractive and welcoming appearance. Moreover, the personnel are absolutely top-notch - truly the most impressive team I've encountered in..

Spring Hill Practice
AL

Aharon L.
one year ago

Expertly executed and top-notch quality.

Spring Hill Practice
NC

Natasha C.
one year ago

I've been receiving care at Spring Hill Practice for nearly a decade... Dr Angel serves as my primary physician and has been incredibly supportive in managing my long-term medical condition, while..

Spring Hill Practice
AP

Alexandra P.
one year ago

Fantastic experience! Secured a prompt consultation and the physician was exceptional.

Spring Hill Practice
YK

Yakov K.
one year ago

I recognize that general practice clinics can feel somewhat impersonal. I haven't personally encountered my designated doctor. However, whenever I have a medical query, I complete the digital form..

Spring Hill Practice
AH

Alan H.
11 months ago

Kim provided exceptional service during my health check, offering a comprehensive and clear explanation of the entire procedure and necessary steps. I truly appreciate her assistance and..

Spring Hill Practice