CK

Chelsea K. 4 years ago • From Google

Rating

Bad

Rude receptionists and dismissive doctors

Completely absurd. The front desk staff can occasionally be pleasant, but more often than not, they're irritable and indifferent - even when dealing with critically serious concerns. The doctors patronize patients, dismissing and negating any personal insights about previous medical conditions. I was appalled when pharmacists and the 111 service were shocked to learn I was forced to attempt self-medication with over-the-counter remedies that proved ineffective because my GP refused to help. These professionals actually confirmed my own suspicions and emphasized that I urgently needed medical consultation. I am thoroughly outraged by the treatment I received. My recovery would have been significantly faster had the doctor simply listened to me. Enjoy continuing to ignore and minimize patients' genuine health challenges.

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