WH

Wahida H. 2 years ago • From Google

Rating

Bad

Rude Receptionists and Endless Waiting Times

This medical practice is hands down the most frustrating experience I've ever encountered. The reception staff are completely unprofessional, consistently displaying rudeness and passive-aggressive behavior. When doctors promise to follow up on test results, they invariably fail to do so, forcing patients to make countless calls and repeatedly explain their situation to dismissive receptionists, who then inform you that an appointment is virtually impossible to obtain. The practice is staffed predominantly by temporary locum doctors, ensuring that no continuity of care exists and no physician truly understands a patient's medical history. Since the pandemic, the quality of service has deteriorated dramatically. Despite an empty waiting room, appointments consistently run 30 minutes behind schedule - and often even longer. It's infuriating to pay substantial taxes for such abysmal healthcare. To the reception staff: if you're this unhappy in your role, do everyone a favor and find alternative employment!!!

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