SS

S S. 4 years ago • From Google

Rating

Poor

Rude Receptionists Ruin a Good Medical Practice

The front desk staff are a poor representation of this medical practice, undermining the excellent efforts of the compassionate and professional doctors and nurses. While a select few receptionists are genuinely helpful and approachable when addressing health inquiries, the majority display an unwarranted and inexcusable rudeness. Their demeanor seems rooted in a fundamental dislike of interpersonal interaction. During my most recent experience, I encountered significant communication challenges. Specifically, I was left waiting on hold for over five minutes, only to have the call abruptly disconnected. Upon redialing, I encountered the identical frustrating scenario. This medical practice urgently needs to reassess its personnel, considering the abundance of courteous individuals seeking employment who could significantly improve patient interactions.

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