SH

Saimah H. 4 years ago • From Google

Rating

Bad

Rude receptionists ruin great doctors' care

As someone who has been a patient with these doctors since birth, I can confidently say that Dr. Sheikh and Dr. Asma are truly outstanding professionals. However, I'm deeply disappointed by the receptionists, who are INCREDIBLY DISCOURTEOUS. When attempting to schedule an appointment, there's either no availability or you're directed to a locum doctor who barely glances at your medical history and lacks any comprehensive understanding of your personal health background. I've personally witnessed and heard receptionists prioritizing appointments for their close friends and relatives with the main doctors, while other patients are relegated to locum physicians. Moreover, their lack of professionalism is evident when discussing patient matters within earshot of other waiting room patients, potentially compromising confidentiality. It's astonishing that something as simple as offering a friendly greeting or a welcoming smile seems beyond their capabilities, and it costs absolutely nothing to demonstrate basic courtesy.

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