Cornbrook Medical Practice (City Road)

The most discourteous front desk personnel I've ever come across. Despite being the sole individual in the reception and waiting space, the receptionist made me feel utterly uncomfortable for posing..

Absolutely terrible healthcare facility. Complete disappointment from start to finish. Would never recommend this place to anyone.

I waited an entire week just to obtain a medical certificate, and they nearly caused me to run out of essential pain medication over the weekend by delaying my prescription. With no available urgent..

if i could rate them zero stars, i would. the receptionist was incredibly discourteous, acting as if they were the medical professionals and eager to prescribe medication at every opportunity. STEER..

During my visit, nurse Janine Hussey provided exceptional care with her professional demeanor and compassionate approach. She thoroughly explained my medical results and outlined the recommended..

The staff demonstrated exceptional warmth and courtesy. Although the issue wasn't ultimately addressed, the representative maintained a pleasant and considerate demeanor throughout our interaction.

Completely unprofessional and dangerously inept.

Completely unacceptable service experience, attempting to get a straightforward answer and being treated like an inconvenience. Their customer support team is shockingly unprofessional and hostile...

The reception team, nurses, and physicians were exceptionally courteous and welcoming. The front desk staff greeted me warmly, and my doctor was punctual, compassionate, and highly skilled. During..

Absolutely terrible personnel and service. I initially contacted them on February 9th, 2021, and was told to expect a callback the following day. When I called on the 10th at 8:45 am, I was again..

The practice has deteriorated significantly. I'm completely baffled by the current situation. While Dr. James and Dr. Fletcher remain exceptional, the rest of the service is abysmal. I've been..

Absolutely no redeeming qualities whatsoever!

I've been a patient at this medical practice for more than two decades now. I deeply miss Dr. Gibbs and the compassionate approach she brought to patient care. It's been ages since I've experienced..

Throughout my two-decade relationship with this medical practice, I can only offer the highest commendation for both the physicians and administrative team. During the challenging times of the..

Scheduling with this place is a nightmare. Their online reservation system is perpetually broken, and trying to book by phone feels like a mythical quest that never succeeds.

Absolutely appalling medical practice where you're guaranteed to encounter a different physician every single time. It's impossible to maintain any continuity of care, and securing an appointment..

Location wasn't mine to visit, but navigation was straightforward. The neighborhood struck me as slightly questionable or unsafe.

I had a scheduled consultation on 24/10. The medical facility was shut down without any notification to me about the cancellation. I intend to reach out to PALS to file an official grievance. This..

Very rude staff, completely unprofessional. They don't show any concern for patients and deserve to be fired. I've been trying to contact a doctor for an entire week, and they've totally let me..

I just left the clinic, and the blue-eyed, blonde-haired receptionist informed me that city gate surgery closes at 3pm, contradicting the online information. Her demeanor was extremely patronizing..