HH

H H. 3 years ago • From Google

Rating

Bad

Rude Receptionists Ruin This Clinic's Vibe

Most doctors are competent, with a few exceptions. There are a couple of physicians I actively try to avoid due to their complete lack of empathy - it seems to be a family trait for one of them. I'd almost prefer the infamous Harold Shipman to these medical clowns. These doctors consistently fail to follow through on promised hospital referrals, and in my view, a proper diagnosis is impossible without a face-to-face examination, yet they arrogantly believe otherwise. The receptionists are incredibly discourteous, always probing about my medical issues, but I deliberately provide misleading information as I consider it none of their concern. They are supremely unhelpful and seem to fancy themselves as medical experts, forgetting they are essentially administrative workers. Telephone access is virtually impossible, creating an absolute communication nightmare. The nurses, in contrast, are wonderful and genuinely understand patient care. The receptionists could definitely learn from their professional approach. If the ineffective staff were replaced with fresh, competent faces at the reception desk, this would be a significantly improved medical practice.

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