DW

Debbie W. 10 years ago • From Google

Rating

Bad

Rude receptionists ruined my first impression

Haven't even seen a doctor, but the receptionist staff are incredibly discourteous and unaccommodating. It takes 48 hours just to register, and you can't book an appointment until after registration, requiring two forms of identification - it's absolutely ridiculous. This wouldn't happen in London, where medical practices are much busier. The 48-hour delay is likely because the receptionists are more focused on chatting among themselves than performing their duties. I'm thoroughly disappointed that this is now my assigned medical practice, and I can only hope the doctors will compensate for their incompetent staff.

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