SG

Saitama G. 4 years ago • From Google

Rating

Average

Rude receptionists ruined my healthcare experience

The medical staff, including physicians, are consistently supportive and attentive, but since becoming a patient here, the front desk personnel have consistently demonstrated a hostile, curt, and dismissive attitude. On one occasion when I was experiencing severe health issues, I attempted to contact their urgent care line, only to be harshly berated and told that the doctors couldn't accommodate me. This behavior is completely unacceptable, and it's truly unfortunate because their unprofessional approach has now made me hesitant to schedule necessary medical consultations in the future.

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