OM

Oona M. 2 years ago • From Google

Rating

Bad

Rude receptionists ruined my medical care

If possible, I'd rate this place zero stars. While some doctors demonstrate genuine effort and care, the rest of the staff are shockingly incompetent. The receptionists are particularly abysmal - arguably the most discourteous professionals I've ever encountered. They routinely disconnect calls, ignore promised callbacks, and actively resist providing any meaningful assistance. Their inability to complete even the most straightforward administrative tasks, even after repeated follow-ups, is mind-boggling. Their commitment to avoiding accountability is truly remarkable. This represents the most appalling medical service I've experienced in my extensive history of healthcare interactions. The level of unprofessionalism is beyond comprehension. I am absolutely preparing formal complaints. Anyone reading this: save yourself significant frustration and steer clear of this surgery. Their complete disregard for patient care is astounding.

Other reviews for Strouts Place Medical Centre