University Medical Centre
Will R. 8 years ago • From Google
Bad
Rude receptionists ruined my medical experience
I cannot endorse this medical practice. The front desk staff were incredibly judgmental and discourteous. I arrived at the surgery shortly after relocating to Bath due to a knee injury. The receptionist insisted I didn't require an urgent consultation simply because I had managed to walk to the clinic! Ultimately, I was referred to a consultant who ordered an MRI, which confirmed a fracture in my knee. In stark contrast to the receptionist's attitude, the doctor was compassionate and supportive. It's unfortunate that the non-medical personnel are so unhelpful, as this significantly undermines the entire practice. They should absolutely not be making uninformed comments, given they lack medical expertise. As a result of this negative experience, I have since transferred to a different surgery in Bath, the Widcombe Surgery, which I can enthusiastically recommend (as detailed in my other review).
Since coming back from university, I find myself deeply nostalgic for this medical practice. The physicians are incredibly compassionate and truly seem to have patients' best interests at heart...
University Medical Centre
Jacklyne M.
Quick and streamlined. Outstanding reservation platform.
University Medical Centre
Robert B.
Incredibly welcoming staff who ensured a smooth and comfortable minor surgical experience with minimal discomfort.
University Medical Centre
Nicklas N.
Spent nearly a quarter of an hour queuing on the phone early morning, only to receive a delayed callback from a physician four hours later. During our conversation, the doctor casually dismissed my..
University Medical Centre
chris p.
Every staff member consistently demonstrates kindness and support. As a patient at this medical center for four decades, I've consistently experienced top-notch care. On one critical occasion, they..
University Medical Centre
Khiara H.
I had my intrauterine contraceptive device (IUS) inserted by K. Marshall, and it was truly an exceptional medical appointment. Throughout the entire procedure, I felt completely at ease, and my..
University Medical Centre
Me F.
Always a delightful experience interacting with the University medical centre front desk staff. Just yesterday, I had a wonderful exchange with Sharon while scheduling a few appointments. Her..
University Medical Centre
Maisy H.
Exceptional healthcare experience, consistently available for patients. The team is wonderful and ensures you feel supported. While being ill is never enjoyable, they manage to make the process..
University Medical Centre
Zahra A.
I required an immediate ultrasound examination. My visit to Batth Medicals was extremely pleasant. The facility was impeccably sanitized and maintained. I highly recommend checking out Batth Medicals.
University Medical Centre
Ryan P.
AVOID CONTACTING THIS ESTABLISHMENT IF YOU ARE STRUGGLING WITH MENTAL HEALTH CHALLENGES
University Medical Centre
Eleanor J.
Dr. Thompson demonstrated exceptional compassion and empathy, truly going above and beyond in his care. The reception team has consistently been attentive and helpful. Much appreciation!
University Medical Centre
Milly B.
K Marshall was exceptional! She ensured my experience was incredibly smooth and simplified every aspect of the process. Her expertise in her field was evident as she thoroughly explained each step...
University Medical Centre
Georgie S.
Booking an appointment was a breeze, and the personnel were absolutely delightful. My consultation with Cathy was exceptional; she went above and beyond to ensure I felt at ease. Her warm and..
University Medical Centre
IamPsychiatry I.
We are grateful for establishing this Shared Care Arrangement, which will serve our patient's best interests. Your collaboration is sincerely valued.
University Medical Centre
Ben B.
I underwent a minor surgical procedure with Dr. Andrew Lloyd at the clinic, and the experience was remarkably painless and swift. Both the physician and medical staff provided a comprehensive,..
University Medical Centre
Marina V.
Highly successful medical procedure
University Medical Centre
JN N.
Dr. Sharon Gillings is exceptional. Compassionate, attentive, and meticulous, she genuinely prioritizes her patients' well-being. I've additionally had several consultations with nurse Kathy, who has..
University Medical Centre
Sára C.
Scheduling appointments is a breeze, and the staff consistently impresses with their warm demeanor, exceptional assistance, and high level of professionalism. Every interaction has been nothing short..
University Medical Centre
HD C.
It serves its purpose. Staff are pleasant. However, they consistently run behind schedule (e.g., a 15:30 appointment results in being seen at 16:00). Coming from abroad and accustomed to private..
University Medical Centre
Rico U.
I desperately sought a same-day consultation due to my worsening Tonsillitis, which was causing me significant discomfort. I reached out via phone and email, emphasizing the critical nature of my..
University Medical Centre
Gabbi E.