PF

Paola F. 5 years ago • From Google

Rating

Bad

Rude Receptionists Ruined My Prescription Request

The medical staff here are phenomenal!! Consistently compassionate and supportive. However, the front desk personnel are absolutely terrible. Whenever I contact them, they display such a dismissive and unpleasant attitude. Just today at 14:25, I requested a prescription renewal - something they've routinely handled by phone for the past three months - and the receptionist flatly refused and offered no alternative. It consistently feels like they're disinterested in providing service and eager to brush patients off as quickly as possible. I cannot recommend this practice at all.

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